Terms of Service

Effective Date: May 26, 2026

Welcome to Sanity. These Terms of Service ("Terms") govern your use of jointhesanity.com and our products and services. By using our site, you agree to these Terms.

About Us

Sanity is operated by Krysta Masciale ("we," "us," or "our"), providing consulting services, educational products, books, and content to founders and operators of founder-led organizations.

Use of Our Site

You agree to use our site for lawful purposes only. You may not:

  • Use our site in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to any part of our site or systems

  • Use automated tools (bots, scrapers) to access or collect information from our site

  • Reproduce, distribute, or resell our content, products, or materials without written permission

Intellectual Property

All content on this site — including written materials, frameworks, images, course materials, downloadable resources, and our book — is the property of Krysta Masciale unless otherwise noted, and is protected by copyright and other intellectual property laws.

You may share excerpts of our content with proper attribution. You may not reproduce, redistribute, or use our content for commercial purposes without written permission.

Products and Purchases

When you purchase a digital product (such as Startup Sanity School), you receive a personal, non-transferable license to access and use that product. You may not share login credentials, resell, or redistribute the product or its materials.

All sales are final unless otherwise stated. Refunds may be issued at our sole discretion, typically within 7 days of purchase if you have not yet accessed substantial portions of the product. To request a refund, contact us at hello [at] jointhesanity.com.

Consulting Services

Consulting engagements (including Sanity Check, Sanity Check+, and Fractional Leadership) are governed by separate written agreements signed between you and Sanity. These Terms do not constitute or replace those agreements.

Newsletter and Communications

By subscribing to our newsletter or downloading our resources, you consent to receive emails from us. You may unsubscribe at any time using the link in any email.

Third-Party Links and Services

Our site may link to third-party websites or services (such as book retailers, Substack, or our payment processors). We are not responsible for the content, policies, or practices of those third parties.

Disclaimers

The content on our site, in our products, and in our book is for informational purposes only. It does not constitute legal, financial, medical, or professional advice. You are responsible for any decisions you make based on our content.

We make no warranties or guarantees about specific outcomes from using our products or services. Results depend on many factors specific to your business and circumstances.

Limitation of Liability

To the fullest extent permitted by law, Sanity and Krysta Masciale shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our site, products, or services.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our site after changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Los Angeles County, California.

Contact Us

Questions about these Terms? Contact Krysta Masciale at hello [at] jointhesanity.com.